1. Service design method for both non-human and human actors: What kinds of jobs should be assigned to service robots?. (1st October 2020) Authors: Tokuhisa, Satoru; Morimoto, Tetsuro Journal: Journal of design, business & society Issue: Volume 7:Number 2(2021) Page Start: 141 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Service design method for both non-human and human actors: What kinds of jobs should be assigned to service robots?. (1st October 2021) Authors: Tokuhisa, Satoru; Morimoto, Tetsuro Journal: Journal of design, business & society Issue: Volume 7:Number 2(2021) Page Start: 141 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗