1. The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis. (5th December 2018) Authors: Lopatina, Elena; Miller, Jean L.; Teare, Sylvia R.; Marlett, Nancy J.; Patel, Jatin; Barber, Claire E. H.; Mosher, Dianne P.; Wasylak, Tracy; Woodhouse, Linda J.; Marshall, Deborah A. Journal: Health expectations Issue: Volume 22:Number 3(2019) Page Start: 348 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗