1. Emotions' influence on customers' e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances. Issue 1 (2022) Authors: Nyagadza, Brighton; Mazuruse, Gideon; Muposhi, Asphat; Chuchu, Tinashe; Makoni, Tendai; Kusotera, Brain Journal: Social sciences & humanities open Issue: Volume 6:Issue 1(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗