1. 20th Excellence in Services International Conference (EISIC) (formerly Toulon–Verona Conference). Issue 5 (13th August 2018) Authors: Baccarani, Claudio; Martin, Jacques Journal: TQM journal Issue: Volume 30:Issue 5(2018) Page Start: 442 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. 20th Excellence in Services International Conference (EISIC) (formerly Toulon–Verona Conference). Issue 5 (23rd July 2018) Authors: Baccarani, Claudio; Martin, Jacques Journal: TQM journal Issue: Volume 30:Issue 5(2018) Page Start: 442 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Climate change and organizational management: toward a new paradigm. Issue 3 (12th September 2020) Authors: Baccarani, Claudio; Brunetti, Federico; Martin, Jacques Journal: TQM journal Issue: Volume 33:Issue 3(2021) Page Start: 640 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Serious games: leverage for knowledge management. Issue 3 (8th April 2014) Authors: Bayart, Caroline; Bertezene, Sandra; Vallat, David; Martin, Jacques Editors: Claudio Baccarani and Dr Jacques Martin, Professor Journal: TQM journal Issue: Volume 26:Issue 3(2014) Page Start: 235 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗