1. Co-creating services—conceptual clarification, forms and outcomes. (26th July 2018) Authors: Oertzen, Anna-Sophie; Odekerken-Schröder, Gaby; Brax, Saara A.; Mager, Birgit Journal: Journal of service management Issue: Volume 29:Number 4(2018) Page Start: 641 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Co-creating services—conceptual clarification, forms and outcomes. (2nd July 2018) Authors: Oertzen, Anna-Sophie; Odekerken-Schröder, Gaby; Brax, Saara A.; Mager, Birgit Journal: Journal of service management Issue: Volume 29:Number 4(2018) Page Start: 641 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗