Author/Creator: Ma, Junzhao - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Ma, Junzhao

1. Determinants of store patronage: The roles of political ideology, consumer and market characteristics. (November 2021)

Authors:: Madani, Fatima; Seenivasan, Satheesh; Ma, Junzhao
Journal:: Journal of retailing and consumer services
Issue:: Volume 63(2022)
Page Start:
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

2. The Impact of Service Failure and Recovery on Target and Observing Customers: A Comparative Study. Issue 8 (17th November 2017)

Authors:: Sharifi, Seyed Shahin; Palmeira, Mauricio; Ma, Junzhao; Spassova, Gerri
Journal:: Journal of hospitality marketing & management
Issue:: Volume 26:Issue 8(2017)
Page Start:: 889
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗