1. KKMA - A Calculation Method for KANO Classification Based on User Reviews. Issue 2 (January 2021) Authors: Lu, A P; Sun, Y F; Lei, Z; Li, G; Jing, J; Liu, W; Hu, C J Journal: IOP conference series Issue: Volume 1043:Issue 2(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Quality Big Data Analysis and Management Based on Product Satisfaction Index. Issue 3 (January 2021) Authors: Sun, Y F; Lu, A P; Zhuo, L; Li, G; Jia, J; Liu, W; Hu, C J Journal: IOP conference series Issue: Volume 1043:Issue 3(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗