Author/Creator: Liu, Stephanie Qing - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Liu, Stephanie Qing

1. "I Want to Help" versus "I Am Just Mad": How Affective Commitment Influences Customer Feedback Decisions. (May 2015)

Authors:: Liu, Stephanie Qing; Mattila, Anna S.
Journal:: Cornell hospitality quarterly
Issue:: Volume 56:Number 2(2015:May)
Page Start:: 213
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

2. Effective Communication Strategies for Store Remodeling. (November 2016)

Authors:: Liu, Stephanie Qing; Mattila, Anna S.
Journal:: Cornell hospitality quarterly
Issue:: Volume 57:Number 4(2016:Nov.)
Page Start:: 411
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

3. Ethnic dining: Need to belong, need to be unique, and menu offering. (August 2015)

Authors:: Liu, Stephanie Qing; Mattila, Anna S.
Journal:: International journal of hospitality management
Issue:: Volume 49(2015)
Page Start:: 1
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

4. Using Comparative Advertising to Promote Technology-Based Hospitality Services. (May 2016)

Authors:: Liu, Stephanie Qing; Mattila, Anna S.
Journal:: Cornell hospitality quarterly
Issue:: Volume 57:Number 2(2016:May)
Page Start:: 162
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗