1. Assessing customer value for express service providers: An empirical study from shippers' perspective in Taiwan. (August 2016) Authors: Ding, Ji-Feng; Shyu, Wen-Hwa; Yeh, Chun-Tsen; Ting, Pi-Hui; Ting, Chung-Te; Lin, Chien-Pang; Chou, Chien-Chang; Wu, Su-Sin Journal: Journal of air transport management Issue: Volume 55(2016) Page Start: 203 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗