1. A fuzzy segmentation analysis of airline passengers in the U.S. based on service satisfaction. (December 2020) Authors: Leon, Steven; Martín, Juan Carlos Journal: Research in transportation business & management Issue: Volume 37(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Converting music streaming free users to paid subscribers: social influence or hedonic performance. (2018) Authors: Chen, Charlie C.; Leon, Steven; Nakayama, Makoto Journal: International journal of electronic business Issue: Volume 14:Number 2(2018) Page Start: 128 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Exploring factors that influence positive WOM in the health insurance industry. Issue 2 (2nd April 2020) Authors: Leon, Steven; Nakayama, Makoto Journal: Health marketing quarterly Issue: Volume 37:Issue 2(2020) Page Start: 176 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Finding supply chain talent: an outreach strategy. Issue 1 (11th January 2016) Authors: Leon, Steven; Uddin, Nizam Journal: Supply chain management Issue: Volume 21:Issue 1(2016) Page Start: 20 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Satisfaction and word-of-mouth moderated by choice: a service industry perspective. Issue 7 (15th September 2020) Authors: Leon, Steven; Choi, Hoon Journal: Journal of consumer marketing Issue: Volume 37:Issue 7(2020) Page Start: 869 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Satisfaction and word-of-mouth moderated by choice: a service industry perspective. Issue 7 (17th September 2020) Authors: Leon, Steven; Choi, Hoon Journal: Journal of consumer marketing Issue: Volume 37:Issue 7(2020) Page Start: 869 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Service mobile apps: a millennial generation perspective. Issue 9 (15th August 2018) Authors: Leon, Steven Journal: Industrial management & data systems Issue: Volume 118:Issue 9(2018) Page Start: 1837 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Service mobile apps: a millennial generation perspective. Issue 9 (15th October 2018) Authors: Leon, Steven Journal: Industrial management & data systems Issue: Volume 118:Issue 9(2018) Page Start: 1837 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Using VAR for strategic capacity allocation: an airline perspective. (2015) Authors: Leon, Steven; Szmerekovsky, Joseph; Tolliver, Denver Journal: International journal of services and operations management Issue: Volume 21:Number 2(2015) Page Start: 127 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗