1. Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction. Issue 9 (9th September 2019) Authors: Fong, Lawrence Hoc Nang; He, Hongwei; Chao, Melody Manchi; Leandro, Galli; King, David Journal: International journal of contemporary hospitality management Issue: Volume 31:Issue 9(2019) Page Start: 3610 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction. Issue 9 (15th July 2019) Authors: Fong, Lawrence Hoc Nang; He, Hongwei; Chao, Melody Manchi; Leandro, Galli; King, David Journal: International journal of contemporary hospitality management Issue: Volume 31:Issue 9(2019) Page Start: 3610 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗