1. Service employee adaptiveness: Exploring the impact of role-stress and managerial control approaches. Issue 1 (3rd January 2017) Authors: Sahadev, Sunil; Purani, Keyoor; Kumar Panda, Tapan Journal: Employee relations Issue: Volume 39:Issue 1(2017) Page Start: 54 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗