1. Crowdsourcing to manage service gaps in service networks. Issue 7 (22nd July 2019) Authors: Blair, Amanda; Key, Thomas Martin; Wilson, Matthew Journal: Journal of business & industrial marketing Issue: Volume 34:Issue 7(2019) Page Start: 1497 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Crowdsourcing to manage service gaps in service networks. Issue 7 (5th August 2019) Authors: Blair, Amanda; Key, Thomas Martin; Wilson, Matthew Journal: Journal of business & industrial marketing Issue: Volume 34:Issue 7(2019) Page Start: 1497 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗