1. A 21st century appreciation for: quality, excellence and complex human adaptive systems. Issue 1 (6th November 2019) Authors: Kennedy, Bob Journal: TQM journal Issue: Volume 32:Issue 1(2020) Page Start: 2 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A 21st century appreciation for: quality, excellence and complex human adaptive systems. Issue 1 (8th November 2019) Authors: Kennedy, Bob Journal: TQM journal Issue: Volume 32:Issue 1(2020) Page Start: 2 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗