1. Fintech: research directions to explore the digital transformation of financial service systems. Issue 1 (23rd December 2019) Authors: Breidbach, Christoph F.; Keating, Byron W.; Lim, Chiehyeon Journal: Journal of service theory and practice Issue: Volume 30:Issue 1(2020) Page Start: 79 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Fintech: research directions to explore the digital transformation of financial service systems. Issue 1 (23rd January 2020) Authors: Breidbach, Christoph F.; Keating, Byron W.; Lim, Chiehyeon Journal: Journal of service theory and practice Issue: Volume 30:Issue 1(2020) Page Start: 79 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Job satisfaction dynamics: how do they impact employment mode choice for people with a disability?. Issue 10 (October 2022) Authors: Keating, Byron W.; Keramat, Syed Afroz; Waller, Iain; Hashmi, Rubayyat Journal: Heliyon Issue: Volume 8:Issue 10(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Operating without operations: how is technology changing the role of the firm?. (15th October 2018) Authors: Breidbach, Christoph; Choi, Sunmee; Ellway, Benjamin; Keating, Byron W.; Kormusheva, Katerina; Kowalkowski, Christian; Lim, Chiehyeon; Maglio, Paul Journal: Journal of service management Issue: Volume 29:Number 5(2018) Page Start: 809 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Operating without operations: how is technology changing the role of the firm?. (7th September 2018) Authors: Breidbach, Christoph; Choi, Sunmee; Ellway, Benjamin; Keating, Byron W.; Kormusheva, Katerina; Kowalkowski, Christian; Lim, Chiehyeon; Maglio, Paul Journal: Journal of service management Issue: Volume 29:Number 5(2018) Page Start: 809 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Perils of speed dating: an Australian success story in Chinese outbound tourism. Issue 1 (2nd January 2020) Authors: Lindsay, David; Kriz, Anton P.; Johns, Raechel; Keating, Byron W. Journal: Journal of policy research in tourism, leisure & events Issue: Volume 12:Issue 1(2020) Page Start: 100 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Theorizing beyond the horizon: service research in 2050. (15th October 2018) Authors: Keating, Byron W.; McColl-Kennedy, Janet R.; Solnet, David Journal: Journal of service management Issue: Volume 29:Number 5(2018) Page Start: 766 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Theorizing beyond the horizon: service research in 2050. (8th November 2018) Authors: Keating, Byron W.; McColl-Kennedy, Janet R.; Solnet, David Journal: Journal of service management Issue: Volume 29:Number 5(2018) Page Start: 766 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Toward a public service management: past, present, and future directions. (16th October 2017) Authors: Hodgkinson, Ian R.; Hannibal, Claire; Keating, Byron W.; Chester Buxton, Rosamund; Bateman, Nicola Journal: Journal of service management Issue: Volume 28:Number 5(2017) Page Start: 998 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Toward a public service management: past, present, and future directions. (22nd September 2017) Authors: Hodgkinson, Ian R.; Hannibal, Claire; Keating, Byron W.; Chester Buxton, Rosamund; Bateman, Nicola Journal: Journal of service management Issue: Volume 28:Number 5(2017) Page Start: 998 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗