1. Service quality and economic performance in the US airline business. Issue 3 (3rd July 2017) Authors: Kalemba, Nicole; Campa-Planas, Fernando; Hernández-Lara, Ana-Beatriz; Sánchez-Rebull, Maria Victória Journal: Aviation Issue: Volume 21:Issue 3(2017) Page Start: 102 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. The quality effect on the profitability of US airline companies. Issue 3 (May 2018) Authors: Kalemba, Nicole; Campa-Planas, Fernando Journal: Tourism economics Issue: Volume 24:Issue 3(2018) Page Start: 251 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. The Quality – Profitability Link in the US Airline Business: A Study Based on the Airline Quality Rating Index. (2017) Authors: Kalemba, Nicole; Campa-Planas, Fernando Journal: Procedia engineering Issue: Volume 187(2017) Page Start: 308 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗