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- Benchmarking2
- ECS journal of solid state science and technology1
- IIMB management review1
- International journal of quality and service sciences1
- Journal of environmental chemical engineering1
- Journal of hospitality and tourism management1
- Journal of service theory and practice1
- Journal of services marketing1
- Materials research express1
- Jose, Ajay [remove] 10
- Periodicals 3
- 658.562 2
- Benchmarking (Management) -- Periodicals 2
- Perceived justice -- Perceived information quality -- Digital commitment -- E-Service recovery satisfaction -- Perceived service orientation of organization -- Perceived service recovery quality 2
- Service industries -- Management -- Periodicals 2
- Service industries -- Quality control -- Periodicals 2
- Total quality management -- Periodicals 2
- 338.4 1
- 338.4700068 1
- 338.4791068 1