1. Customer engagement within multiple new media and broader business ecosystem – a holistic perspective. Issue 6 (5th June 2017) Authors: Yuan, Soe-Tsyr Daphne; Chou, Szu-Yu; Yang, Wei-Cheng; Wu, Cheng-An; Huang, Chih-Teng Journal: Kybernetes Issue: Volume 46:Issue 6(2017) Page Start: 1000 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗