Author/Creator: Hapsari, Raditha - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Hapsari, Raditha

1. Being Fair to Customers: A Strategy in Enhancing Customer Engagement and Loyalty in the Indonesia Mobile Telecommunication Industry. Issue 1 (2nd January 2020)

Authors:: Hapsari, Raditha; Hussein, Ananda Sabil; Handrito, Radityo Putro
Journal:: Services marketing quarterly
Issue:: Volume 41:Issue 1(2020)
Page Start:: 49
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

2. Heritage experiential quality and behavioural intention: lessons from Indonesian heritage hotel consumers. Issue 3 (4th May 2021)

Authors:: Hussein, Ananda Sabil; Hapsari, Raditha
Journal:: Journal of heritage tourism
Issue:: Volume 16:Issue 3(2021)
Page Start:: 317
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

3. Predicting young customers' intention to repurchase green plastic products: incorporating trust model into purchase intention model. Issue 3 (8th February 2021)

Authors:: Suhartanto, Dwi; Kartikasari, Ani; Hapsari, Raditha; Budianto, Bambang Setio; Najib, Mukhamad; Astor, Yackob
Journal:: Journal of Asia business studies
Issue:: Volume 15:Issue 3(2021)
Page Start:: 441
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

4. The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty. Issue 1 (20th March 2017)

Authors:: Hapsari, Raditha; Clemes, Michael D.; Dean, David
Journal:: International journal of quality and service sciences
Issue:: Volume 9:Issue 1(2017)
Page Start:: 21
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗