1. A double whammy effect of ethnicity and gender on consumer responses to management level service failures. Issue 3 (20th June 2016) Authors: Wu, Laurie; Han, Rachel; Mattila, Anna S Journal: Journal of service management Issue: Volume 27:Issue 3(2016) Page Start: 339 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. An overview of the South Korean edible insect food industry: challenges and future pricing/promotion strategies. Issue 3 (May 2017) Authors: Han, Rachel; Shin, Jungyoung Tiffany; Kim, Jin; Choi, Yong Seok; Kim, Young Wook Journal: Entomological research Issue: Volume 47:Issue 3(2017:May) Page Start: 141 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Examining stealing thunder as a new service recovery strategy: impact on customer loyalty. Issue 2 (11th February 2019) Authors: Guchait, Priyanko; Han, Rachel; Wang, Xingyu; Abbott, JéAnna; Liu, Yetong Journal: International journal of contemporary hospitality management Issue: Volume 31:Issue 2(2019) Page Start: 931 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Examining stealing thunder as a new service recovery strategy: impact on customer loyalty. Issue 2 (18th January 2019) Authors: Guchait, Priyanko; Han, Rachel; Wang, Xingyu; Abbott, JéAnna; Liu, Yetong Journal: International journal of contemporary hospitality management Issue: Volume 31:Issue 2(2019) Page Start: 931 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Mucopolysaccharidosis Type VI in a Great Dane Caused by a Nonsense Mutation in the ARSB Gene. Issue 2 (March 2018) Authors: Wang, Ping; Margolis, Carol; Lin, Gloria; Buza, Elizabeth L.; Quick, Scott; Raj, Karthik; Han, Rachel; Giger, Urs Journal: Veterinary pathology Issue: Volume 55:Issue 2(2018) Page Start: 286 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. ZFP64:NCOA3 gene fusion defines a novel subset of spindle cell rhabdomyosarcoma. Issue 11 (20th May 2022) Authors: Han, Rachel; Dermawan, Josephine K.; Demicco, Elizabeth G.; Ferguson, Peter C.; Griffin, Anthony M.; Swanson, David; Antonescu, Cristina R.; Dickson, Brendan C. Journal: Genes, chromosomes & cancer Issue: Volume 61:Issue 11(2022) Page Start: 645 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗