1. Improving globally distributed software development and support processes – A workflow view. Issue 12 (19th June 2013) Authors: Tunkelo, Teemu; Hameri, Ari‐Pekka; Pigneur, Yves Journal: Journal of software Issue: Volume 25:Issue 12(2013) Page Start: 1305 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗