1. What do patients say about emergency departments in online reviews? A qualitative study. Issue 1 (24th July 2015) Authors: Kilaru, Austin S; Meisel, Zachary F; Paciotti, Breah; Ha, Yoonhee P; Smith, Robert J; Ranard, Benjamin L; Merchant, Raina M Journal: BMJ quality & safety Issue: Volume 25:Issue 1(2016) Page Start: 14 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗