Author/Creator: Guo, Gongxing - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Guo, Gongxing

1. Customer incivility and service sabotage in the hotel industry. Issue 5 (16th April 2020)

Authors:: Cheng, Bao; Guo, Gongxing; Tian, Jian; Shaalan, Ahmed
Journal:: International journal of contemporary hospitality management
Issue:: Volume 32:Issue 5(2020)
Page Start:: 1737
Record Type:: Journal Article
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2. Does customer incivility undermine employees' service performance?. (August 2020)

Authors:: Cheng, Bao; Dong, Yun; Zhou, Xing; Guo, Gongxing; Peng, Yan
Journal:: International journal of hospitality management
Issue:: Volume 89(2020)
Page Start:
Record Type:: Journal Article
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3. Effects of negative workplace gossip on unethical work behavior in the hospitality industry: the roles of moral disengagement and self-construal. Issue 3 (3rd April 2022)

Authors:: Guo, Gongxing; Cheng, Bao; Tian, Jian; Ma, Jianfeng; Gong, Chanjuan
Journal:: Journal of hospitality marketing & management
Issue:: Volume 31:Issue 3(2022)
Page Start:: 290
Record Type:: Journal Article
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4. Examining the spillover effects of problems at home on proactive customer service performance in the hospitality industry: the overlooked side of the work-family interface. Issue 3 (3rd April 2021)

Authors:: Cheng, Bao; Guo, Gongxing; Dong, Yun; Peng, Yan
Journal:: Journal of hospitality marketing & management
Issue:: Volume 30:Issue 3(2021)
Page Start:: 354
Record Type:: Journal Article
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5. Family-to-work spillover effects of family incivility on employee sabotage in the service industry. Issue 2 (15th May 2019)

Authors:: Cheng, Bao; Zhou, Xing; Guo, Gongxing
Journal:: International journal of conflict management
Issue:: Volume 30:Issue 2(2019)
Page Start:: 270
Record Type:: Journal Article
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6. Family-to-work spillover effects of family incivility on employee sabotage in the service industry. Issue 2 (8th April 2019)

Authors:: Cheng, Bao; Zhou, Xing; Guo, Gongxing
Journal:: International journal of conflict management
Issue:: Volume 30:Issue 2(2019)
Page Start:: 270
Record Type:: Journal Article
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7. Interactive effect of consumer affinity and consumer ethnocentrism on product trust and willingness-to-buy: a moderated-mediation model. Issue 7 (12th November 2018)

Authors:: Guo, Gongxing; Tu, Hongwei; Cheng, Bao
Journal:: Journal of consumer marketing
Issue:: Volume 35:Issue 7(2018)
Page Start:: 688
Record Type:: Journal Article
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8. Interactive effect of consumer affinity and consumer ethnocentrism on product trust and willingness-to-buy: a moderated-mediation model. Issue 7 (22nd November 2018)

Authors:: Guo, Gongxing; Tu, Hongwei; Cheng, Bao
Journal:: Journal of consumer marketing
Issue:: Volume 35:Issue 7(2018)
Page Start:: 688
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗