1. Case Outcomes in a Communication‐and‐Resolution Program in New York Hospitals. (26th October 2016) Authors: Mello, Michelle M.; Greenberg, Yelena; Senecal, Susan K.; Cohn, Janet S. Other Names: Ridgely M. Susan guestEditor.; Greenberg Michael D. guestEditor.; Clancy Carolyn M. guestEditor. Journal: Health services research Issue: Volume 51(2016)Supplement 3 Page Start: 2583 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Challenges of Implementing a Communication‐and‐Resolution Program Where Multiple Organizations Must Cooperate. (3rd November 2016) Authors: Mello, Michelle M.; Armstrong, Sarah J.; Greenberg, Yelena; McCotter, Patricia I.; Gallagher, Thomas H. Other Names: Ridgely M. Susan guestEditor.; Greenberg Michael D. guestEditor.; Clancy Carolyn M. guestEditor. Journal: Health services research Issue: Volume 51(2016)Supplement 3 Page Start: 2550 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Ensuring successful implementation of communication-and-resolution programmes. Issue 11 (20th January 2020) Authors: Mello, Michelle M; Roche, Stephanie; Greenberg, Yelena; Folcarelli, Patricia Henry; Van Niel, Melinda Biocchi; Kachalia, Allen Journal: BMJ quality & safety Issue: Volume 29:Issue 11(2020) Page Start: 895 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Recent Case Developments. Issue 1 (March 2016) Authors: Greenberg, Yelena Journal: American journal of law & medicine Issue: Volume 42:Issue 1(2016) Page Start: 210 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗