1. Reducing Salesperson Turnover Intentions via Organizational Market Orientation and Selective Hiring: A Job Demand-Resources Approach. Issue 3 (2nd October 2022) Authors: Fleming, David E.; Artis, Andrew B.; Harris, Eric G.; Fergurson, J. Ricky; Askew, Matthew A Journal: Journal of business-to-business marketing Issue: Volume 29:Issue 3/4(2022) Page Start: 247 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. THE IMPACT OF PERCEIVED CORPORATE AFFINITY FOR TECHNOLOGY ON SERVICE OUTCOMES: A SIGNALING THEORY PERSPECTIVE. Issue 3 (3rd July 2018) Authors: Fleming, David E.; Artis, Andrew B.; Harris, Eric G.; Solomon, Paul J. Journal: Journal of marketing theory and practice Issue: Volume 26:Issue 3(2018) Page Start: 230 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. The negotiation scorecard: a planning tool in business and industrial marketing. Issue 4 (2nd May 2017) Authors: Fleming, David E.; Hawes, Jon M. Journal: Journal of business & industrial marketing Issue: Volume 32:Issue 4(2017) Page Start: 519 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. The productive service employee: personality, stress, satisfaction and performance. Issue 6 (11th September 2017) Authors: Harris, Eric G.; Fleming, David E. Journal: Journal of services marketing Issue: Volume 31:Issue 6(2017) Page Start: 499 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. The productive service employee: personality, stress, satisfaction and performance. Issue 6 (12th October 2017) Authors: Harris, Eric G.; Fleming, David E. Journal: Journal of services marketing Issue: Volume 31:Issue 6(2017) Page Start: 499 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Under-promising and over-delivering: pleasing the customer or strategic blunder?. Issue 7 (24th October 2017) Authors: Topaloglu, Omer; Fleming, David E. Journal: Journal of services marketing Issue: Volume 31:Issue 7(2017) Page Start: 720 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗