Author/Creator: Feldberg, Frans - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Feldberg, Frans

1. Benefitting from virtual customer environments: An empirical study of customer engagement. (July 2015)

Authors:: Verhagen, Tibert; Swen, Erik; Feldberg, Frans; Merikivi, Jani
Journal:: Computers in human behavior
Issue:: Volume 48(2015)
Page Start:: 340
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

2. Benefitting from virtual customer environments: An empirical study of customer engagement. (July 2015)

Authors:: Verhagen, Tibert; Swen, Erik; Feldberg, Frans; Merikivi, Jani
Journal:: Computers in human behavior
Issue:: Volume 48(2015)
Page Start:: 340
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

3. Does Avatar Appearance Matter? How Team Visual Similarity and Member–Avatar Similarity Influence Virtual Team Performance. (19th August 2014)

Authors:: van der Land, Sarah F.; Schouten, Alexander P.; Feldberg, Frans; Huysman, Marleen; van den Hooff, Bart
Journal:: Human communication research
Issue:: Volume 41:Number 1(2015:Jan.)
Page Start:: 128
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

4. Does Avatar Appearance Matter? How Team Visual Similarity and Member–Avatar Similarity Influence Virtual Team Performance. (1st January 2015)

Authors:: van der Land, Sarah F.; Schouten, Alexander P.; Feldberg, Frans; Huysman, Marleen; van den Hooff, Bart
Journal:: Human communication research
Issue:: Volume 41:Number 1(2015:Jan.)
Page Start:: 128
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

5. Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters. Issue 3 (1st April 2014)

Authors:: Verhagen, Tibert; van Nes, Jaap; Feldberg, Frans; van Dolen, Willemijn
Journal:: Journal of computer-mediated communication
Issue:: Volume 19:Issue 3(2014:Apr.)
Page Start:: 529
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

6. Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters1. Issue 3 (17th February 2014)

Authors:: Verhagen, Tibert; van Nes, Jaap; Feldberg, Frans; van Dolen, Willemijn
Journal:: Journal of computer-mediated communication
Issue:: Volume 19:Issue 3(2014:Apr.)
Page Start:: 529
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

7. Virtual Team Work: Group Decision Making in 3D Virtual Environments. (March 2016)

Authors:: Schouten, Alexander P.; van den Hooff, Bart; Feldberg, Frans
Journal:: Communication research
Issue:: Volume 43:Number 2(2016:Mar.)
Page Start:: 180
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗