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- Elias, Hasnat [remove] 1
- 006.7 1
- Application software -- Development -- Periodicals 1
- Web site development -- Periodicals 1
- World Wide Web -- Periodicals 1
- agent base modelling -- ABM -- services science -- customer behaviour model -- customer lifecycle -- customer satisfaction -- customer services -- optimisation -- agent-based systems -- smart customer interaction modelling -- service design -- corporate brands -- brand loyalty -- car sales services -- automobile industry -- service quality 1