1. Bias in patient satisfaction surveys: a threat to measuring healthcare quality. Issue 2 (12th April 2018) Authors: Dunsch, Felipe; Evans, David K; Macis, Mario; Wang, Qiao Journal: BMJ global health Issue: Volume 3:Issue 2(2018) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗