1. The Role of CRM‐SRM Bolt‐ons in Enterprise Resource Planning System: Toward a Customer‐Oriented Supply Chain1. (August 2014) Authors: Basaez, Marco Opazo; Aranda, Daniel Arias; Djundubaev, Ruslan; Montesinos, Francisco Sánchez Journal: Strategic change Issue: Volume 23:Number 5/6(2014) Page Start: 389 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗