1. Crossover of the patient satisfaction surveys, adverse events and patient complaints for continuous improvement in radiotherapy department. (15th March 2022) Authors: Cucchiaro, SÉverine; Princen, Fabienne; Goreux, JoËlle; Cunin, Marie-Pierre; Jacques, Jessica; Delgaudine, Marie; Coucke, Philippe Antoine Journal: International journal for quality in health care Issue: Volume 34:Number 1(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. From reporting incidents in a radiation therapy department to enterprise risk management (ERM) based on the European Foundation for Quality Management philosophy (EFQM). (June 2014) Authors: Coucke, Philippe Antoine; Boga, Deniz; Lenaerts, Eric; Delgaudine, Marie Journal: International journal of healthcare management Issue: Volume 7:Number 2(2014) Page Start: 127 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗