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You searched for: Author/Creator Davidow, Moshe- Davidow, Moshe [remove] 6
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- Consumer satisfaction -- Periodicals 6
- Customer relations -- Management -- Periodicals 6
- Customer services -- Periodicals 6
- Customer centricity -- service recovery -- complaint handling -- complaint management 1
- Value creation -- complaint-handling -- customer feedback -- customer-centric -- voice of customer 1
- Value creation -- customer centricity -- complaint handling -- organizational performance -- service design 1
- Value creation -- efficiency vs. effectiveness -- co-creation -- complaint management 1