1. Applying FSE to enhance customer value by improving store image in different consumer groups. (16th April 2017) Authors: Fu, Hsin-Pin; Chang, Tien-Hsiang; Lin, Arthur; Lin, Sheng-Wei; Chien, Chao-Han Journal: Total quality management & business excellence Issue: Volume 28:Number 5/6(2017) Page Start: 481 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗