Author/Creator: Chai, Joe Choon Yean - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Chai, Joe Choon Yean

1. A two-dimensional model of trust–value–loyalty in service relationships. (September 2015)

Authors:: Chai, Joe Choon Yean; Malhotra, Naresh K.; Alpert, Frank
Journal:: Journal of retailing and consumer services
Issue:: Volume 26(2015)
Page Start:: 23
Record Type:: Journal Article
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2. Chinese relationship management: a qualitative study of banking in New Zealand. (3rd April 2018)

Authors:: Chai, Joe Choon Yean; Dibb, Sally
Journal:: Journal of strategic marketing
Issue:: Volume 26:Number 3(2018)
Page Start:: 205
Record Type:: Journal Article
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3. The impact of relational bonding on intention and loyalty. (19th October 2015)

Authors:: Anil Bilgihan, Dr. Mohammad G. Nejad, Dr.; Chai, Joe Choon Yean; Malhotra, Naresh K; Dash, Satyabhusan
Journal:: Journal of hospitality and tourism technology
Issue:: Volume 6:Number 3(2015)
Page Start:: 203
Record Type:: Journal Article
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4. The impact of relational bonding on intention and loyalty: The mediating role of the commitment foci in service relationships. (19th October 2015)

Authors:: Chai, Joe Choon Yean; Malhotra, Naresh K; Dash, Satyabhusan
Editors:: Anil Bilgihan, Dr. Mohammad G. Nejad, Dr.
Journal:: Journal of hospitality and tourism technology
Issue:: Volume 6:Number 3(2015)
Page Start:: 203
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗