1. "Hot Seat" Simulation Model for Conflict Resolution: A Pilot Study. Issue 4 (July 2018) Authors: Kim, Sara; Frans, Elise; Bohannon, Isaac; Barr, Karen; Buttrick, Elizabeth; Fehr, Ryan; Shannon, Sarah E. Journal: Journal for healthcare quality Issue: Volume 40:Issue 4(2018) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Conflict Narratives from the Health Care Frontline: A Conceptual Model. (1st February 2016) Authors: Kim, Sara; Buttrick, Elizabeth; Bohannon, Isaac; Fehr, Ryan; Frans, Elise; Shannon, Sarah E. Journal: Conflict resolution quarterly Issue: Volume 33:Number 3(2016:Spring) Page Start: 255 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗