1. Fundamentals of business process management : BPM Forum 2016, Rio de Janeiro, Brazil, September 18-22, 2016 /: BPM Forum 2016, Rio de Janeiro, Brazil, September 18-22, 2016. (2016) Editors: La Rosa, Marcello; Loos, Peter, 1960-; Pastor, Oscar Other Names: BPM (Conference) Record Type: Book Extent: 1 online resource (227 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗