1. Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior: an integrated framework. Issue 5 (4th July 2022) Authors: O'Connor, Peter; Assaker, Guy Journal: Journal of hospitality marketing & management Issue: Volume 31:Issue 5(2022) Page Start: 640 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms)⧉