1. Competent or threatening? When looking like a "salesperson" is disadvantageous. (March 2019) Authors: Arndt, Aaron D.; Evans, Kenneth R.; Zahedi, Ziniya; Khan, Emmyrose Journal: Journal of retailing and consumer services Issue: Volume 47(2019) Page Start: 166 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Do men and women use different tactics to cope with the embarrassment of buying condoms?. Issue 6 (21st March 2017) Authors: Arndt, Aaron D.; Ekebas‐Turedi, Ceren Journal: Journal of consumer behaviour Issue: Volume 16:Issue 6(2017) Page Start: 499 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. How Angry Customer Complaints Influence Salesperson Commitment to Service Quality. Issue 3 (2nd July 2016) Authors: Tao, Kungpo; Karande, Kiran; Arndt, Aaron D. Journal: Journal of marketing theory and practice Issue: Volume 24:Issue 3(2016) Page Start: 265 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. How context interferes with similarity-attraction between customers and service providers. (July 2016) Authors: Arndt, Aaron D.; Karande, Kiran; Glassman, Myron Journal: Journal of retailing and consumer services Issue: Volume 31(2016) Page Start: 294 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. How context interferes with similarity-attraction between customers and service providers. (July 2016) Authors: Arndt, Aaron D.; Karande, Kiran; Glassman, Myron Journal: Journal of retailing and consumer services Issue: Volume 31(2016) Page Start: 294 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. How personal costs influence customer citizenship behaviors. (November 2017) Authors: Dang, Anh; Arndt, Aaron D. Journal: Journal of retailing and consumer services Issue: Volume 39(2018) Page Start: 173 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Past performance contaminates the ADAPTS measurement. Issue 3 (3rd July 2021) Authors: Arndt, Aaron D. Journal: Journal of personal selling & sales management Issue: Volume 41:Issue 3(2021) Page Start: 250 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Retail disturbances: how should employees respond?. (15th February 2021) Authors: Arndt, Aaron D.; Poujol, Juliet F.; Siadou-Martin, Béatrice Journal: European journal of marketing Issue: Volume 55:Number 6(2021) Page Start: 1701 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Selling in an asymmetric retail world: perspectives from India, Russia, and the US on buyer–seller information differential, perceived adaptive selling, and purchase intention. Issue 4 (1st October 2016) Authors: Rippé, Cindy B.; Weisfeld-Spolter, Suri; Dubinsky, Alan J.; Arndt, Aaron D.; Thakkar, Maneesh Journal: Journal of personal selling & sales management Issue: Volume 36:Issue 4(2016) Page Start: 344 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?. Issue 2 (3rd April 2017) Authors: Arndt, Aaron D.; McCombs, Gayle; Tolle, Susan Lynn; Cox, Christina Journal: Services marketing quarterly Issue: Volume 38:Issue 2(2017) Page Start: 88 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗