1. Improving Voting Systems through Service‐Operations Management. (25th October 2013) Authors: Yang, Muer; Fry, Michael J.; Kelton, W. David; Allen, Theodore T. Journal: Production and operations management Issue: Volume 23:Number 7(2014.) Page Start: 1083 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗