1. An empirical study on customer risk management in banking industry: applying k-means and RFM methods (evidence from two Iranian private banks). (2016) Authors: Farughi, Hiwa; Alaniazar, Seiran; Mousavipour, Seyedhamed Journal: International journal of risk assessment and management Issue: Volume 19:Number 4(2016) Page Start: 315 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗