1. A Cross-national Investigation of the Satisfaction and Loyalty Linkage for Mobile Telecommunications Services across Eight Countries. Issue 1 (February 2013) Authors: Aksoy, Lerzan; Buoye, Alexander; Aksoy, Pelin; Larivière, Bart; Keiningham, Timothy L. Journal: Journal of interactive marketing Issue: Volume 27:Issue 1(2013) Page Start: 74 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗