Author/Creator: Agariya, Arun Kumar - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Agariya, Arun Kumar

1. Benchmarking business excellence practices: a case-based approach. (26th May 2021)

Authors:: Mavilavalappil, Unnikrishnan Palakkil; Tikoria, Jyoti; Agariya, Arun Kumar
Journal:: International journal of process management and benchmarking
Issue:: Volume 11:Number 4(2021)
Page Start:: 498
Record Type:: Journal Article
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2. CRM index: an effective weapon for relationship enhancement. (1st January 2013)

Authors:: Agariya, Arun Kumar; Singh, Deepali
Journal:: International journal of financial services management
Issue:: Volume 6:Number 3(2013)
Page Start:: 179
Record Type:: Journal Article
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3. CRM scale development for enhancing business excellence in the Indian airline sector. (2017)

Authors:: Agariya, Arun Kumar; Tikoria, Jyoti
Journal:: International journal of business excellence
Issue:: Volume 12:Number 4(2017)
Page Start:: 537
Record Type:: Journal Article
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4. Development and validation of service quality scale for Indian telecom sector. (9th December 2020)

Authors:: Agariya, Arun Kumar; Tikoria, Jyoti
Journal:: International journal of services and operations management
Issue:: Volume 37:Number 4(2021)
Page Start:: 477
Record Type:: Journal Article
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5. Predicting resilience in retailing using grey theory and moving probability based Markov models. (September 2021)

Authors:: Rajesh, R.; Agariya, Arun Kumar; Rajendran, Chandrasekharan
Journal:: Journal of retailing and consumer services
Issue:: Volume 62(2022)
Page Start:
Record Type:: Journal Article
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6. SRM index development and validation in Indian automobile sector. (2016)

Authors:: Agariya, Arun Kumar; Singh, Deepali
Journal:: International journal of business performance and supply chain modelling
Issue:: Volume 8:Number 1(2016)
Page Start:: 1
Record Type:: Journal Article
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7. TQM to business excellence: a research journey (1985-2018). (24th September 2019)

Authors:: Unnikrishnan, P.M.; Tikoria, Jyoti; Agariya, Arun Kumar
Journal:: International journal of business excellence
Issue:: Volume 19:Number 3(2019)
Page Start:: 323
Record Type:: Journal Article
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8. What Really Leads to Partner Relationship Management? A Review of Literature. Issue 4 (2nd October 2017)

Authors:: Agarwal, Anuja; Singh, Deepali; Agariya, Arun Kumar
Journal:: Journal of relationship marketing
Issue:: Volume 16:Issue 4(2017)
Page Start:: 245
Record Type:: Journal Article
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